Who We Are
Moneygate is one of the UK’s fastest growing personal financial service companies. It started in 2006 from its headquarters in Newcastle and now covers the whole of the UK mainland including Scotland, Wales and Northern Ireland.
From the beginning Moneygate has been dedicated to deliver outstanding customer service to its thousands of customers in all areas of personal financial services including mortgages, insurance, protection, savings, investments and pensions.
Moneygate provides customers with instant access to a whole-of-market range of financial products, a nationwide network of independent financial advisers and a strong back office team of planners, researchers and customer management staff.
Our philosophy
Everyone in Moneygate shares the same view of the world so whoever you meet or interact with you will find we share the same set of values:
- Customer choice: to give our customer’s the widest possible choice of personal financial products and services which are exactly suited to their needs and represent outstanding value.
- The very best advice: to put each customer at the centre of our advice process and develop a solution which is unique for them – and to maintain and enhance the knowledge of our advisers and staff to achieve this.
- Outstanding service: to make sure each customer transaction is processed in a friendly, confidential and efficient manner and that we go the extra mile to ensure every customer is satisfied each time they deal with us.
The next few years:
All our developments are concentrated on developing our customer service offer:
- Interactive internet-based services: to give our customers interactive and intuitive tools to help them manage and meet their lifetime financial goals. Work has already started our ‘Beyond price Comparison’ site to enable customers to obtain transparent and unbiased comparisons.
- Product development: to offer our customers simpler and more cost-effective financial products as well as innovative ones which offer improved terms and conditions to meet our customer’s changing lifestyles.
- Expand our network: to bring Moneygate advisers closer to our customers in very major town and city in the UK. If you are an IFA or group of IFAs looking for a promising and rewarding future please contact us through the ‘Work with us’ section of this site
If you think you can help us in any of these areas – please contact us!